Clausmark is now listed in the Gartner Hype Cycle for ITSM. As one of eight sample vendors, Clausmark is the only new player in the IT Financial Management Tools segment in 2018.
With its Hype Cycles (external link), the US research and advisory company Gartner provides a model that shows five key phases of a technology’s life cycle. Gartner has hype cycles for a wide variety of topics and industries.
In Hype Cycle for ITSM, 2018, Gartner examines key practices, tools and technologies in the area of IT Service Management. Examples of technologies are DevOps, IT service catalogue and IT Financial Management.
In IT Financial Management, according to Gartner, “most corporate financial systems lack the granularity and flexibility that IT operations require, and spreadsheets lack the desired features, reporting and historical context”. That’s why “a more robust solution is required”. IT ogranisations then will be able “to make better business decisions through improved data transparency and enablement of ITFM process maturation.”
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Gartner, Hype Cycle for ITSM, 2018, 18 July 2018
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